Privacy Policy

1. Introduction

Welcome to the online ordering platform provided by Software Engineering Concepts, Inc. ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use Dymos Online Ordering to place orders with our partner restaurants.

2. Information We Collect

To provide a seamless ordering experience, we collect the following types of information:

• Personal Identifiers: Name, email address, and phone number.
• Delivery Information: Physical address for delivery orders.
• Order History: Details of items purchased and transaction dates.
• Technical Data: IP address, browser type, and device information.

3. How We Use Your Information

We use your data for the following purposes:

• Order Fulfillment: Sharing your details with the restaurant and delivery partners to process your order.
• Communication: Sending order confirmations, status updates, and support messages.
• Security: Monitoring for fraudulent transactions and protecting our users.
• Improvement: Analyzing usage patterns to enhance the Dymos platform.

4. Authentication

Authentication is handled via Microsoft’s secure identity services, Microsoft Entra External ID.

5. Payment Processing

We do not store full credit card numbers on our servers. All payments are processed through secure, PCI-compliant third-party payment gateways. Your financial information is encrypted and handled directly by the processor.

6. Cookies and Tracking

We use cookies to maintain your shopping cart, remember your preferences, and ensure you remain logged in during your session. You can manage cookie settings through your browser, but some features of the platform may not function correctly without them.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, please contact us using the information provided below.

8. Contact Us

If you have questions about this Privacy Policy, please contact Software Engineering Concepts, Inc. at: